TK Baji Privacy Policy

1 Who We Are

TK Baji is an online gaming platform operating at tk-baji.app, providing fishing games, live casino, slot games, and related entertainment services to players in Bangladesh. When this policy refers to "tk baji", "we", "us", or "our", it means the operator of the tk-baji.app platform.

TK Baji is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.

If you have any questions about this Privacy Policy or about how tk baji handles your personal data, you can reach our data team at [email protected]. We aim to respond to all privacy-related queries within 5 business days.

2 Data We Collect

TK Baji collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from payment providers when you make a deposit or withdrawal.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

TK Baji uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes are:

• Account management: Creating and maintaining your tk baji account, verifying your identity, and managing your login credentials.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Customer support: Responding to your queries, resolving disputes, and providing assistance with account or payment issues.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and abuse of the tk baji platform or bonus system.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
• Platform improvement: Analysing usage patterns to improve game performance, platform stability, and the overall player experience on tk baji.
• Responsible gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support and to enforce self-exclusion requests.
• Marketing communications: Sending promotional offers and platform updates to players who have opted in to receive them. You can opt out at any time.

4 Data Sharing

TK Baji does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: bKash, Nagad, and Rocket receive the minimum data required to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and are independently responsible for data they hold.
• Identity verification services: When we are required to verify your identity, we may share your name, date of birth, and ID document details with a licensed KYC verification provider.
• Fraud prevention partners: We may share device and behavioural data with fraud detection services to protect the platform and all players from fraudulent activity.
• Legal authorities: TK Baji will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or a valid legal order.
• Platform infrastructure providers: Our hosting and cloud infrastructure providers may process data on our behalf under strict data processing agreements that prohibit them from using your data for any other purpose.

All third parties who process data on behalf of tk baji are contractually required to handle that data securely and in accordance with applicable privacy laws. We do not permit any third party to use your data for their own marketing or commercial purposes.

5 Cookies and Tracking

TK Baji uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players use the platform. Cookies are small text files stored on your device by your browser.

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in to your tk baji account. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to improve it based on real usage data.

TK Baji does not use third-party advertising cookies or allow external ad networks to track your activity on the platform.

6 Data Security

TK Baji takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

• TLS encryption: All data in transit between your device and tk baji servers is encrypted using TLS 1.2 or higher.
• Password hashing: Account passwords are stored as salted cryptographic hashes — we cannot see your password, and neither can anyone else.
• Access controls: Only authorised tk baji staff with a legitimate need can access player account data, and all access is logged and audited.
• Infrastructure security: Our servers are hosted in secure data centres with physical access controls, firewalls, and intrusion detection systems.
• Regular security reviews: TK Baji conducts periodic security assessments to identify and address potential vulnerabilities before they can be exploited.

7 Data Retention

TK Baji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods we apply are:

• Active account data: Retained for the lifetime of your tk baji account plus 5 years after closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: Deposit and withdrawal records are retained for 7 years from the date of the transaction in accordance with financial record-keeping obligations.
• Support communications: Chat and email records are retained for 3 years from the date of the last interaction.
• Device and usage logs: Server logs and session data are retained for 12 months and then automatically deleted.
• Marketing preferences: Records of your marketing opt-in or opt-out are retained for as long as your account is active.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

8 Your Rights

As a tk baji player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request. We will respond within 30 days.

9 Children's Privacy

TK Baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional checks when there is reason to suspect a player may be underage.

If we discover that personal data has been collected from a person under 18, we will immediately close the associated account, forfeit any balance, and delete all personal data related to that account. If you believe a minor has registered on tk baji, please notify us immediately at [email protected].

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software and to review our Responsible Gaming Policy for additional guidance.

10 Third-Party Services

The tk baji platform integrates with third-party services to deliver core functionality. These integrations are limited to what is necessary to operate the platform, and all third-party providers are vetted for their data security practices before integration.

• bKash, Nagad, Rocket: Mobile money payment providers used for deposits and withdrawals. Each provider operates under its own privacy policy and is independently responsible for data processed through their systems.
• Game providers: Some games available on tk baji are developed and operated by third-party game studios. These providers may process gameplay data to operate the game engine and ensure fair play.
• Analytics tools: TK Baji uses privacy-respecting analytics tools to understand platform usage. These tools process anonymised or pseudonymised data and do not identify individual players.

TK Baji is not responsible for the privacy practices of third-party services that operate independently of our platform. We recommend reviewing the privacy policies of any third-party service you interact with directly.

11 Policy Updates

TK Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. This gives you time to review the updated policy and, if you disagree with the changes, to close your account before they apply.

Your continued use of tk baji after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend bookmarking this page and checking it periodically.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data tk baji holds about you, please get in touch with our support team:

• Email: [email protected]
• Response time: Privacy-related requests are handled within 5 business days for general queries and within 30 days for formal data subject requests.
• What to include: Your tk baji account username, a clear description of your request or concern, and any relevant reference numbers.

TK Baji is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.